Introduction
Privacy Policy
Introduction
At Smartli Co. (“we,” “us,” or “our”), we are deeply committed to safeguarding the privacy of our clients, particularly in Canada, and ensuring that the personal and business information you entrust to us is treated with the utmost care. This Privacy Policy outlines how we collect, use, and protect your data, including email lists and sensitive business information.
1. Our Commitment to Privacy
We take your privacy seriously and strictly comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We are dedicated to maintaining the highest standards of privacy and data security, ensuring that your information is handled with transparency, accountability, and respect.
2. How We Protect Your Information
Smartli employs advanced security measures to protect your personal and business data, ensuring that it remains secure and confidential at all times. Specifically, we:
• Encryption: All client data, including email lists, is encrypted using industry-standard encryption protocols to prevent unauthorized access.
• Secure Storage: We store your information in secure, controlled environments. Access is restricted to authorized personnel only, ensuring that your information is safeguarded at every step.
• Security Monitoring: Our systems are regularly monitored and updated to mitigate potential security risks and prevent breaches.
3. Respecting Your Email Lists
At Smartli, we understand the importance of protecting the privacy of your email contacts and business relationships. We handle your email lists with strict confidentiality and security, ensuring that:
• Email List Integrity: We never share, sell, or misuse your email lists. Your contacts’ information is used solely for the purposes you have entrusted to us.
• Compliance with Canadian Anti-Spam Legislation (CASL): We adhere to all legal requirements for email marketing, including obtaining consent and offering easy opt-out options for email recipients.
• Secure Handling: All email lists are encrypted during storage and transmission to ensure maximum protection against unauthorized access or misuse.
4. How We Use Your Information
The personal and business information we collect is used to:
• Provide and improve our services, ensuring they are tailored to your needs.
• Safeguard your data while managing secure communications and campaigns.
• Comply with legal requirements and protect your rights and the rights of your clients.
5. Security Levels and Data Management
We implement multi-level security protocols to ensure your data remains protected. These include:
• Encrypted Services: We use encrypted services to store, process, and manage all sensitive data, ensuring it cannot be accessed or intercepted by unauthorized parties.
• Access Controls: Only authorized team members with specific roles and responsibilities have access to your sensitive information. We manage this access carefully to maintain the integrity and security of your data.
• Regular Audits: Our systems undergo regular security audits and updates to ensure the highest level of protection against emerging threats.
6. Your Rights and Choices
You have control over how we handle your personal and business information. You can:
• Request access to your personal data or email lists.
• Request corrections to inaccurate information.
• Request deletion of your data, subject to certain legal and business retention obligations.
7. Contact Us
If you have any questions about how we protect your privacy or wish to inquire about how we manage your information, please contact us.